Refunds are issued only for the sale amount at the current selling market value of the component(s) inside the computer or the products and don't include shipping/freight charges.
Additionally, we reserve the right to apply a 25% restocking fee to the computer system/product unless ALL three conditions below have been met:
Any and all merchandise returned to BISIK must be returned in its original packaging, including manuals and all accessories.
All sales on software items are final. Opened accessories such as the speakers and monitors can not be returned and will not be extended a refund in any way, shape, or form.
BISIK will not refund shipping costs, and the Customer will be held liable for shipping fees associated with returning packages.
If happens that BISIK sent an incorrect item, defective (manufacturer's fault), or damaged during shipment, it will be either replaced, subject to availability, or received a refund. Shipping fees incurred in returning to customers will cover by BISIK.
Before making any return, be sure to back up all software and data and remove any personal information, private information, or private content that you do not want to be viewed or used by any third party. BISIK is not liable for lost data or misuse of data on computers that are returned for any reason.
Please note that all original sales receipts are required for all returns.
The BISIK 15-day money-back guarantee is only honored if the computer system is returned to BISIK within 15 days from the date of purchase and the computer system MUST have defective hardware.
The customer is liable and responsible for all return shipping fees.
Refund prices will be for the full purchase price of a new BISIK computer at the current market price. (Please review Section F).